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Terms and Conditions |
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- Supreme Limos herein referred to, as the company cannot be held responsible for any loss caused by damage, theft, fire or any other cause whatsoever.
- Please note that should any item be left in the vehicle the company will not be held responsible.
- Due to the nature of this service, we cannot be held responsible for delays as unforeseen circumstances can prevent our timeous arrival or departure. Should any unforeseen delays occur the company will where possible give the clients additional time in the vehicle.
- The company cannot be held responsible should any vehicle be involved in an accident or has a breakdown which results in our not being able to fulfill the booking.
- Should the booking not be filled out correctly with the full details, the company has the right to relocate the booking to a time more suitable for the company.
- A 10% charge will be charged should any changes be made to a booking (time or address) within 48 hours of the vehicle being dispatched.
- The company does not permit smoking in the vehicles, the clients is also not permitted to stand through the roof.
- Any damage caused by the clients will result in a minimum charge of R1000.00. It will be at the discretion of the company as to whether the damage was caused by wear or tear. The chauffeur’s word is final; this pertains to the route that is followed as well as general conduct and behavior in the car.
- Please be advised that all outstanding monies must be paid to the company 72 hours before the ride occurs. We do not refund any monies if the reservation is cancelled within 48 hours of the reservation commencing.
- Our refund policy is at management’s discretion and their word is final. No correspondence will be entered into.
- All trips quoted include fuel, mileage, and chauffer. We are responsible for additional fees such as parking, toll fees and entrance fees. Additional hours will be charged at the quoted rate per hour.
- We ask all our clients to be reasonable when considering meals, refreshments and accommodation for chauffeur, especially on long consecutive reservations.
- The chauffeur for good service etc, or your discretion appreciates a 10% gratuity.
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